Popular Pays Help Help Center home page
Submit a request
Sign in
  1. Popular Pays Help
  2. Creator Experience
  3. Technical Issues

Technical Issues

Follow New articles New articles and comments
  • The platform isn't loading and/or I'm seeing a blank screen
  • How did I get disconnected from a social network?
  • How do I unlink a social account?
  • I'm having trouble re-linking my Instagram/Facebook account
  • How can I change my social media handle associated with my Popular Pays account?
  • What file types does Popular Pays accept?
  • My follower count on Popular Pays is not reflective of my follower count on my social media platform. How can I update it?
  • I'm being asked to relink my Instagram account. Why?
  • How can I be sure I'm getting all the updates from Popular Pays?
  • Instagram and Facebook Permissions
  • How do I delete or add content to my portfolio?
Popular Pays Help